Privacy Policy

Welcome to the website of SRF Consulting LLC (“SRF Consulting,” “we,” or “us”). We respect privacy—especially when visitors and clients share information to explore or procure professional consulting services. This policy describes how we handle personal information in connection with our site and our services.

Personally Identifiable Information

“Personally Identifiable Information” means information that identifies or can reasonably be used to identify an individual, such as name, email, phone number, mailing address, and, where relevant, billing details. Aggregated or de-identified data that cannot reasonably be linked to a person is not treated as Personally Identifiable Information under this policy.

What We Collect

We may collect basic technical data when you browse our site (for example, device and log information consistent with normal web operations). When you submit a contact form, schedule a conversation, or enter an engagement, we may collect your name, email, phone, organization, role, and details you provide about your objectives and constraints. For client work, we may also process business information you voluntarily share for the purpose of delivering consulting services.

Client Confidentiality and Consulting Data

As a consulting firm, SRF Consulting LLC routinely receives sensitive business information—strategy assumptions, operational metrics, organizational plans, and financial summaries shared for analysis. We treat such information as confidential and use it solely to perform the services you request or as otherwise agreed in writing.

We apply administrative, technical, and organizational safeguards appropriate to the nature of the data we handle. Access is limited to personnel and subcontractors who need it to support your engagement and who are bound by confidentiality obligations. We do not sell your personal information. We do not share confidential client materials with third parties except as you direct, as needed to run agreed tools (for example, secure cloud workspaces), or as required by law.

Third-Party Service Providers

We may use vetted providers for hosting, email, collaboration, analytics, or similar functions. Those providers process information only to deliver services to us and are contractually expected to protect data consistent with this policy and applicable law.

Security of Data

No online transmission or storage method is perfectly secure. We use commercially reasonable measures to protect Personal Data but cannot guarantee absolute security. If you believe your interaction with us has been compromised, please contact us promptly at [email protected].

Links To Other Sites

Our site may link to external resources. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their policies before providing information.